Several months ago I bought an item from their website. The item was a $20 item that was mistakenly price at $0.01.
After confirming the order they canceled it without bothering to tell me. After giving me the run-around for three months they told me the answer was “no”.
Here’s what I have learned:
- Sony Customer Service exists to tell the customer “No”
- They do not know how to read or write e-mails
I have rarely met such a bunch of idiots.