Boldly Going… Nowhere.

I recently stumbled across a game called “Star Trek: Timelines:

Thanks to Q’s intervention, you have access to characters from all Star Trek series, from Kirk, Spock and McCoy in the original series, to Archer, Tucker, Reed and Maywether of “Enterprise”. It is an RPG, which means you have to equip and upgrade characters, as well as upgrading your ship. Upgrades and items can be earned by performing different types of missions, or they can be purchased at the time portal.

Unfortunately, this excellent idea was killed by a nasty, ugly little problem.

Star Trek Timelines Error
This error message makes it impossible to progress beyond “The Mad Vedek”, so my Captain is stuck at Level 9.

When I reported this problem to support, I got the following reply:

I’m sorry for this inconvenience in your gaming experience. We are aware of this issue and our technical team is working on a resolution.

In the meantime, I have added 100 Chronitons to your account to replay lost mission.

Again, thank you for reporting this and appreciate your patience as we resolve the issue.

That was two weeks ago. In spite of an upgrade of the client, There has been no resolution of this matter. This is unacceptable.

I’m done with this game

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Comments

  • Wizard Prang  On November 7, 2016 at 10:25 AM

    Additional: They fixed the problem a few days ago. Excellent Customer Service (are you listening, Kixeye?). I’m back in the game and enjoying it.

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